Frequently Asked Questions

Below you will find some frequently asked questions asked by people subscribing to a magazine on this website. Hopefully you will find something that is relevant to you. If you would like to contact our Customer Service Representatives with another query, please refer to the details at the bottom of this page, or email

When will my subscription start?

Your subscription will start with the first available issue and could take anywhere between 2 - 6 weeks before you receive your first issue, depending on the publication schedule.

How can I view a receipt or invoice that I have requested?

You can view and download any invoices or receipts relating to your orders online. Simply log in to your account here and click on the Documents tab.

Publication Schedule

A subscription will run for four issues of Eye, even if the issues span a period longer than twelve months.

When will my account be charged?

After placing your order on the website, it will normally be processed within 5 working days at which point you will receive an email confirming your subscription details. The order will appear on your bank statement as Eye Magazine Ltd.

Is this site secure?

This website is secured using 256-bit encryption ensuring that all communications between you and the website are encrypted preventing anyone else from seeing them. Once on the website, all data remains encrypted giving you peace of mind that your details are safe and secure. You can double check this by the padlock which should appear in your address bar. This will enable you to check the web site’s validity yourself.

Any other questions?

If you have any further questions that aren’t answered above, please feel free to contact one of our Customer Service Representatives using the contact details below.

Who manages the subscriptions for Eye Magazine Ltd?

The subscriptions for Eye Magazine are managed by a high quality specialist subscription bureau, ESco Business Services. To find out about the wide range of publishing services on offer from ESco please click here to visit their website.

UK Tel: 01371 851885
Overseas: +44 1371 851885
Fax: +44 (0)1371 851808